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Last Minute Moves are Relocation Budget Killers

In our most recent relocation whitepaper, discussed the nature of last minute relocations and the impact it has had on relocation budgets, as well as the transferee’s overall relocation experience. For one reason or another, there seems to be a growing trend towards last minute hires. As such, there were many cases where transferees were initiated in the same week as their start date, leaving very little time to adequately counsel the transferee and effectively set up relocation benefits.

This situation is closely related to another budget draining issue – a lack of communication between the transferee, Last Minute Moves Kill Relocation Budgetsthe hiring manager, HR and/or the relocation manager and the third-party relocation company. Much like last minute moves, this issue exacerbates the relocation process as the parties involved do not have time to adequately counsel and prepare the transferee for the move. Here’s the problem, and the solution, breakdown:

The problem: More often than not, a transferee will find out about the relocation before HR has it on their radar. Naturally, the transferee’s first instinct will be to round up as much information as possible about the destination, as soon as possible. They will take it upon themselves to reach out to Realtors and start to make their own arrangements for a visit.

Why it’s a problem: When a transferee starts to make arrangements prior to speaking with HR and the third party relocation company, they miss out on valuable counsel, strategic partnerships and the subsequent discounts that are available to them. This can, in turn, lead to expensive mistakes and an increase in exception requests, not to mention general frustration and a rocky relocation experience. It can also lead to non-compliance fees, subpar vendor management and inaccurate reporting.

The solution: HR managers must insert themselves in the process early on. It should be corporate policy that department heads and business leaders loop in HR prior to discussing the relocation with the employee. This will ensure that HR is available at the right time to discuss the potential move in more detail and to ensure transferees understand the relocation policy and have appropriate counsel moving forward. When it comes to last minute moves, HR should be in constant communication with hiring managers and find a logical spot in the hiring process to start preparation on the back-end by alerting the relocation company and advising the candidate that IF they are hired, they will need to go through the appropriate relocation channels.

At the end of the day, there will always be communication breakdowns and last minute moves. But, the more aware we all are of the issue, and make efforts to improve communication around the issue, the better off we will all be.

How do you stay on top of last-minute moves? Please share below.

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MIKE CANNING
VP, Client Services

RICK CALANNI
VP of Business Development Northeast Region

 

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