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Top 50 Relocation Questions: Part 3 of 5

Welcome to week three of our five week series to go over the 50 most common questions we receive from transferees and the answers that we provide on a regular basis. This week, as promised, it’s time to go over questions 21-30.

Without further ado, here are 10 more of the most common questions we receive from transferees. We hope you find this helpful and if you have anything to add, please let us know!

  1. I’m overwhelmed with packing, any tips?

If you are packing yourself there are a several things you should do.

-Start early. You never realize how much you have until you try packing it all into boxes the day before your move. We like to recommend starting several weeks before moving day so you can go at your own pace without adding any extra anxiety.

-Pack like items together. Start packing one room at a time and keep similar items together. For example, don’t pack books in with your glassware and don’t pack your toiletries with your linens.

It may seem like extra work during the packing process, but you’ll be glad you did it when it comes time to unpack. It will help you avoid tearing through multiple boxes to find your favorite movie your first night in your new home.


-Pack an essentials box. Pack a box or two of things you know you will need right away. Think bath towel, sheets, a couple outfits in one and paper plates, napkins, plastic silverware, a few glasses, a pot, and a pan in another.


-Protect delicate items. Before you pack your dishes, make sure you wrap them in packing paper or newspaper so they don’t chip or crack. The same goes for glasses, coffee mugs, and anything else breakable.


-Watch the weight. Once you start packing items like dishes and books, the boxes will get heavy quick. Try and keep every box at 50 pounds or less.

  1. Why does my mover need to do a home survey?

A mover cannot give an accurate cost estimate without physically seeing everything that needs to be moved. In fact, if a moving company gives you a quote without doing a home survey, it’s a red flag for a moving scam. A typical moving scam will have you fill out an online form for a price quote. Then, they charge you a lot more on moving day, after your goods are in the truck. They’ll even go as far as holding your goods hostage until you pay the new price. A home survey allows your mover to see the amount of goods that you have, as well as the type of materials your furniture is made from. It also lets you meet the company before you decide to buy – and ask questions that can help you assess legitimacy.

  1. How do I move my pet?

This depends on the type of pet, whether your move is domestic or international and how you are traveling to your new home. The one thing that stands true no matter what your situation is that you need to make an appointment with the vet. The vet will make sure your pet is up to date on all vaccines and can tell you if your new destination requires any additional vaccines. The vet can also recommend medications for anxious pets to help keep them calm. If you are flying, do some research and find a pet friendly airline. Many popular airlines, like JetBlue, Delta, and United have pet travel options. Depending on the size of your pet, they may even be able to come on board with you. There are also special pet relocation companies. Check with your counselor to see if your company covers the cost of moving your pet with such a vendor

  1. How long will the movers take to pack my stuff?

This all depends on how much stuff you have, what the movers are packing and what you are packing yourself.

  1. How long will it take the movers to pack the truck?

While this depends on what you have, the ball park estimate is 1,000 pounds an hour. In other words, a three bedroom home may take 8-10 hours to load, while a townhouse might take 6 hours and an apartment 4 hours.

  1. Do my appliances need special attention?

Most refrigerators, washers, dryers and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums, icemakers, etc. should be securely fastened for shipment. Gas appliances need to be serviced and disconnected by your local gas utility. It is your responsibility to see that appliances are serviced for shipment before they are loaded in the van, but your relocation counselor can walk you through the process.

  1. Can I pack clothes in a chest or dresser drawers?

Lightweight clothing including sweaters, shirts, blouses and lingerie may be left in the drawers. DO not fill the drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might leak.

  1. Can I move jewelry and other valuables?

Items of extraordinary value such as jewelry, money, antiques and stamp collections can be included in your shipment, provided that you notify us of these items before packing or moving day. However, we strongly recommend that you carry irreplaceable and expensive articles with you or make other arrangements for their move.

  1. What is a delivery window?

Most movers will give a range of days within which the household goods will be delivered. This delivery window is so that the driver can assist other families going to and from the same areas. Drivers do this because they need to fill their van to maximize efficiency and revenue. In turn, this allows us to give you better pricing because you are, essentially, sharing the space. You may, however, decide you only want your belongings on the truck. In this case, you will have to pay a fee to make up for the difference.

  1. Why can’t I pick a specific delivery date within the window I am given?

You cannot pick a specific delivery date because the driver has other shipments in his truck. To be efficient, he will schedule his deliveries in order based on the route from origin to destination.

Stay tuned next week, same place same time for questions 31-40!

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VP, Client Services

VP of Business Development Northeast Region


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