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Monthly Archives: November 2017

Technology is not Always the Answer

Our industry has had its share of buzz words and trends that grab the spotlight and dominate the conversations about mobility each year. Some of my all-time favorites include the historical “Single Point of Contact,” “Big Data” and most recently, the industry’s strategic pseudonym, “Talent Mobility.” These days, the topic at hand is “customer experience.”

How to Celebrate Thanksgiving Abroad (Thai Style)

With the holiday season upon us (as crazy as that may seem), I know we are all excited to spend time with family and enjoy our favorite traditions. However, in our industry, we know that not everybody will be able to indulge in homethanksgiving in thailand country festivities. Many people are preparing to spend the holiday season abroad. The expat holiday experience is a unique one and with Thanksgiving just a week away, I wanted to revisit a story from my first year at XONEX, the same year that a good friend of mine spent her first Thanksgiving in Thailand as an expat.

How to Explain Delivery Spreads to Your Transferees

Aside from selling their home and finding a new one, the household goods moving process is the most stressful aspect of your employees’ relocation process. There are a lot of details and steps involved in ensuring the move goes smoothly and in a timely manner. While your relocation provider will spend time explaining each step, should the household goods move be included in the transferee’s policy, it is always a good idea to provide your transferee with as much helpful information as possible as the employer as well. The purpose is to manage expectations, especially during the height of the busy moving season. One of the biggest issues people tend to have regarding the household goods move is the concept of a delivery spread. So what exactly is a delivery spread?

Do We Really Need That Anymore?

Every so often we go through an exercise where we look at our processes and ask ourselves why we do the things we do and why do we do them that way.  In one of our recent exercises we looked at our photo copier. In its prime the behemoth energy sucker sat in the corner and clanked and clicked its way through hundreds, even thousands of pieces of paper and pounds of toner in a day.  However, as we become more and more immersed in a digital and eco-friendly world, the continual whirl and occasional frustrated user clearing a jam, has died down to the point where occasionally someone will ask, where do we keep the copier.  Today, I can proudly respond, “We don’t have one!” 

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MIKE CANNING
VP, Client Services

RICK CALANNI
VP of Business Development Northeast Region

 

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