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managing expectations

Top 50 Relocation Questions: Part 2 of 5

Last week, we began a 5 week series to go over the 50 most common questions we receive from transferees and the answers that we provide on a regular basis. This week, as promised, it’s time to go over questions 11-20.

College Grads and Relocation

When I was a senior at the University of Delaware, springtime meant a lot of different things. Finding and applying for jobs topped that list. Colleges and universities are getting ready to close out the 2017 spring semester and college grads and relograduation is right around the corner for students all over the country, which means that thousands of young adults are getting ready to enter the workforce.  If you are planning to recruit new grads, it’s a good idea to consider relocation benefits. Even a little help for a recent grad can go a long way and I believe that providing relocation assistance will give companies a recruitment advantage.

Employee Retention Pitfalls after Relocation

We’ve talked quite a bit on this blog about payback agreements. Oh, the payback agreement. We both love it and hate it at the same time. Is it a necessary evil? Perhaps. We certainly don’t believe that companies should spend thousands, if not hundreds of thousands, of dollars on a relocation if there is a risk that the transferee will resign before the contracted period is up. Putting aside financial concerns for just a moment, however, I think we need to take a closer look at why payback agreements are so prevalent (94% of companies require them) and if there is a better, more effective way to ensure that talent stays on board after a transfer or assignment.

3 Things to Expect During the Busy Summer Moving Season

With summer right around the corner, it’s time to gear up for a whirlwind of transferees moving their families around the world. Every employee will have their own unique moving experience but there are a few trends that stick out each and every year. So who is responsible for handling common issues? When a company works with a quality 3 things to expect this busy summer moving seasonrelocation management company, HR can rest assured that their transferees are well taken care of. However, that doesn’t mean that your company’s gatekeepers are totally off the hook. When it comes to relocation benefits, there is no one size fits all package, which means exception requests are bound to happen. Aside from selling and buying a home, the physical household goods move is the most stressful aspect of a relocation for your transferee. We are gearing up for 2016’s busy moving season, so I figured I’d share some typical but vital lessons.

Top 5 Issues HR Will Face During the Busy Relocation Season

Last week, Paige posted about how the busy relocation season has arrived. She went over the fact that the household goods aspect of your transferees’ moves will definitely pose a challenge this year due to an increase in volume and decrease in actual trucks and drivers. For your employees, the household goods moving process is, without a doubt, the most stressful piece of the relocation puzzle (well, maybe after selling the home). This week, I want to talk about some of the stresses that HR will encounter as the summer season really takes off.

Brace Yourselves, Summer is Coming.

Well, it’s that time of year again. From the hustle and bustle in the office, and the parking lot behind me, I can safely say that the relocation busy season is upon us. And, if the strengthening housing market and increase in relocation activity is any indication, this year will be busier than it has been in several years. How are you managing the season so far?

How to Identify the Best Candidates for a Relocation

Are you new to relocation? If you’ve found yourself sitting in the relocation hot spot recently, then you may find yourself overwhelmed with the many tasks and responsibilities associated with moving stressed-out families. We often talk about transferee relations and the transferee experience, including the challenges the moving families face, but we also know that it’s no easy feat for human resources to identify appropriate transferees and then move them seamlessly. One of the biggest questions we get from clients new to relocation is, in fact, how do I know who I should select to move? And, then, the inevitable, how do I avoid a failed relocation?

How to Explain Delivery Spreads to Your Transferees

Aside from selling their home and finding a new one, the household goods moving process is the most stressful aspect of your employees’ relocation process. There are a lot of details and steps involved in ensuring the move goes smoothly and in a timely manner. While your relocation provider will spend time explaining each step, should the household goods move be included in the transferee’s policy, it is always a good idea to provide your transferee with as much helpful information as possible as the employer as well. The purpose is to manage expectations, especially during the height of the busy moving season. One of the biggest issues people tend to have regarding the household goods move is the concept of a delivery spread. So what exactly is a delivery spread?

11 Tips for Managing an Angry Transferee

Tips for Managing an Angry TransfereeEvery relocation professional, in-house or third-party, will encounter that one transferee. You know, the one you can never win over, no matter what you do.  The one who is ready for a fight right out of the gate, insisting that you took too long to make contact; the benefits offered won’t be enough; someone else had a better program; the kids need to finish the school year; the kids don’t want to move during the summer; the old house was appraised too low; the destination agent is not listening; the language is too hard and the movers are late.

How to Manage Expectations for Successful International Relocation Programs

Danger: ExpectationsA few years ago, I was working with a client who was transferring an employee from Chicago to Amsterdam. The employee was moving from a 10,000 square foot house and decided to take most of their belongings with them.  We found them a luxury villa, which was a very standard 4,500 square feet.

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