Every relocation professional, in-house or third-party, will encounter that one transferee. You know, the one you can never win over, no matter what you do.  The one who is ready for a fight right out of the gate, insisting that you took too long to make contact; the benefits offered won’t be enough; someone else had a better program; the kids need to finish the school year; the kids don’t want to move during the summer; the old house was appraised too low; the destination agent is not listening; the language is too hard and the movers are late.