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transferee relations

Technology is not Always the Answer

Our industry has had its share of buzz words and trends that grab the spotlight and dominate the conversations about mobility each year. Some of my all-time favorites include the historical “Single Point of Contact,” “Big Data” and most recently, the industry’s strategic pseudonym, “Talent Mobility.” These days, the topic at hand is “customer experience.”

How to Celebrate Thanksgiving Abroad (Thai Style)

With the holiday season upon us (as crazy as that may seem), I know we are all excited to spend time with family and enjoy our favorite traditions. However, in our industry, we know that not everybody will be able to indulge in homethanksgiving in thailand country festivities. Many people are preparing to spend the holiday season abroad. The expat holiday experience is a unique one and with Thanksgiving just a week away, I wanted to revisit a story from my first year at XONEX, the same year that a good friend of mine spent her first Thanksgiving in Thailand as an expat.

Pit Crews and Policies

I originally wanted to name this post, “Everything I learned about Mobility, I learned from NASCAR,” but it was so cliché and I’ve learned so much more from my career in mobility to devalue the experience. But, I thought it would be a “fun read” to look back on my former experience in motorsports marketing to compare some common traits about the sport and the mobility industry.

Top 50 Relocation Questions: Part 5 of 5

Today is the day! Part five of our five week series to go over the 50 most common questions we receive from transferees and the answers that we provide on a regular basis. This week, to close out the series, it’s time to go over questions 41-50.

Top 50 Relocation Questions: Part 3 of 5

Welcome to week three of our five week series to go over the 50 most common questions we receive from transferees and the answers that we provide on a regular basis. This week, as promised, it’s time to go over questions 21-30.

Top 50 Relocation Questions: Part 2 of 5

Last week, we began a 5 week series to go over the 50 most common questions we receive from transferees and the answers that we provide on a regular basis. This week, as promised, it’s time to go over questions 11-20.

Top 50 Relocation Questions: Part 1 of 5

Every year, we move thousands of corporate transferees around the globe. Some are homeowners, some are renters, some are domestic and some are international. We handle group moves, family moves, individual moves, temporary moves and even permanent moves. As you can probably imagine, we have fielded just about every transferee question pertaining to relocation there is … even some real stumpers! As we are gearing up for the busy relocation season, it dawned on us that we should be documenting all of the questions we receive and the answers we provide so that we can share it with you, as well as our transferees. If you have ever wished for a desk reference of frequently asked relocation questions so that you can respond to your employees, this five week blog series is for you.

What Does Your Payback Agreement Look Like?

Before I get into anything, I think it’s important to note that payback agreements vary widely. Every company approaches the payback agreement differently and that can be confusing for HR, senior management and transferees alike.

Must Do’s for Communicating Your Relocation Policy

If you were to ask your transferees today what’s included in their relocation policy, do you think they would be able to answer the question? If the answer is yes, then good for you because you are doing something right! If the answer is no, then you are not alone. For a variety of reasons, many transferees don’t have a good grasp on their policy, let alone the relocation process. Most of the time it boils down to communication.

Oh No! It’s a Blizzard and Today is My Moving Date

Snow, cold, and ice add stress to our day to day lives without adding a move on top of it. But life doesn’t stop because the weather gets bad and so it’s important to know how to keep everything under control during a move, especially when that move is on a work timeline. Obviously, in extreme conditions, such as a blizzard, it is very possible that your transferee’s mover will have to postpone pickup and/or delivery. Safety is always priority number one for both employee and vendors working with them. However, winter moves are not uncommon and there are certain things that can be done to make sure they run smoothly.

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MIKE CANNING
VP, Client Services

RICK CALANNI
VP of Business Development Northeast Region

 

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